Get to Know ZOOM
Our program uses Zoom® for our live, instructor-led online classes. Zoom® is easy to use but it is important for you to become familiar with some of the Zoom® features before you start class.
Join a Zoom®
You can use Zoom® on a smartphone, computer, laptop and tablet. The Zoom® app is easy to download and install.
The first time you click on a link that we send you, the Zoom® app will automatically install.
Take a look at this tutorial on Joining a Meeting to see how to join a meeting when the instructor sends you a Zoom® link.
Scroll down to see how you join using your Android or iPhone.
Learn About Zoom®
To learn about all the buttons and features of Zoom®, check out this video from Farah Faraclas at Zoom® :
Participant Controls in a Meeting
This video might start with sub-titles or "closed captioning" turned on, which will block your view of Zoom® buttons.
To turn these off, click on the CC icon in the lower right corner of the video.
It looks like this:
When Your Audio or Video Doesn't Work
Zoom® is pretty good at figuring out how to connect with your device's web camera and microphone, but sometimes you may experience a problem with your audio or video.
Maybe you can't hear the instructor -- or the instructor can't hear you.
Learn how to fix these audio and video problems by watch this video from ZOOM: